Yann Allegre Val d’Isère Tourism Winter 2025–2026 2mo 34
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Yann Allegre Val d’Isère Tourism Winter 2025–2026 2mo 34

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Yann ALLEGRE

Our commitments Digital accessibility

Accessibility Statement

Val d’Isère Tourisme is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.
This accessibility statement applies to the website www.valdisere.com.

Cette déclaration a été établie le : 25 September 2026

Compliance status

The valdisere.com website does not comply with the General Framework for Improving Accessibility (RGAA).

To date, there is no valid RGAA audit available to assess the website’s compliance rate.

An audit is currently being carried out. The results will be published as soon as it is completed.

Test results

The valdisere.com website does not comply with the General Framework for Improving Accessibility (RGAA), version 4.1.2.

Content not accessible

As the RGAA audit is currently underway, the full list of non-conformities has not yet been drawn up. However, several areas for improvement have already been identified, particularly regarding text alternatives for certain images, contrast levels, keyboard navigation, certain forms and certain third-party content. This section will be updated once the audit is complete.

Areas for improvement already identified:

  • Some images do not always have alternative text (alt), or the text provided may be insufficient to describe the visual accurately (resulting in important information being lost).
  • The contrast in certain areas of the website (buttons, text on images, headings on coloured backgrounds) is sometimes insufficient to ensure easy readability, particularly for people with visual impairments.
  • Some interactive elements (drop-down menus, filters on the ‘Restaurants’ and ‘Accommodation’ pages, etc.) are not always accessible via the keyboard, or their tab order may be confusing.
  • Videos (where present) may lack subtitles or transcripts for deaf or hard-of-hearing people.
  • External ‘rich media’ content or third-party services (interactive maps, webcams, etc.) may not provide an accessible alternative when scripts or external APIs fail to load.
  • Some forms or booking fields may lack clear labels or accessible error messages.

Ongoing improvements

We are currently working on:

  • Systematically adding and improving alternative text (alt text) for images to ensure that important visual information is described correctly.
  • Reviewing the colour scheme and the styles of buttons and interactive elements to ensure sufficient contrast and improve readability across all devices.
  • Optimising keyboard navigation across the entire site (menus, filters, forms) to enable a smooth user experience without a mouse.
  • Gradually introducing subtitles and/or transcripts for the videos available on the site.
  • Work with our service providers to offer accessible alternatives to embedded external content (e.g. interactive maps, webcams).
  • Make forms more accessible through clear labels and improved handling of error messages.

Following the audit, a rectification plan will be drawn up to prioritise and schedule accessibility improvements.

Accessibility support tools

An accessibility support tool, ‘Accessconfig’, is available on the valdisere.com website.

This tool allows users to customise the display to suit their needs (text size, contrast, spacing, etc.), in order to improve the browsing experience.

It helps to facilitate access to certain content, particularly for people with specific readability needs.

However, this type of solution does not replace the website’s technical compliance with the General Framework for Improving Accessibility (RGAA). It is a supplementary aid and does not, on its own, guarantee the website’s full accessibility.

The module is currently being developed to enhance its functionality.

Feedback and contact

If you are unable to access any content or service, you can contact us so that we can direct you to an accessible alternative or provide the content in another format:

By email: info@valdisere.com
Via the contact form

Appeal procedures

If you have reported an accessibility issue that prevents you from accessing content or a service and you have not received a satisfactory response, you may refer the matter to the Defender of Rights.

Discover Our commitments Initiatives led in Val d’Isère

 

Every day, these commitments are brought to life through concrete actions carried out across the destination.