Frequently Asked Questions
You can find all the different types of lodging on the accommodation page. You’ll also find special offers at discounted prices.
The central agency Val Reservation is at your disposal for booking hotel rooms, apartments and chalets in Val d’Isère.
The ski resort is open from the end of November until the beginning of May.
If you have the opportunity, enjoy the skiing at the start of the season when prices are reduced for lift passes and accommodation. Equally, choose periods outside the school holidays when both the pistes and the village are less busy.
Above all, look for special deals ! Clever people opt for packages that incude accommodation, lift pass, and activities.
You’ll find them on the front de neige in the centre of town as well as in La Daille.
You can come come by car, train, or plane. All the details can be found on the resort access page.
The nearest airports are : Chambéry (2hrs by car), Grenoble (2hrs by car), Lyon (3hrs by car), Geneva (3hrs by car).
The nearest station is Bourg Saint Maurice.
You can take a taxi or a bus (Altibus or Ben’s bus). You can find all the transport details on this page.
There are several drop off points, one at La Daille and another at the bus station in the centre of the village.
From these you can take free buses that serve the different areas of the resort.
Check out the live info on state of the roads.
The Iseran pass is closed during winter.
Ideally you fit winter tyres which are suitable for driving conditions in bad weather in the mountains. Also you should have snowchains.
If you need to put on chains, there are several lay-bys on the way up, notably the “l’aire de chainage de la Raie”, situated on the way up, 1500m after the hamlet of La Thuile.
You’ll find a number of covered and open air car parks in Val d’Isère.
Prices start at 75€ for seven days. Book it on the car park website.
After parking, you can book your equipment rental, lessons, and lift passes.
In a word, enjoy yourself : skating, tobogganing, torchlit descents. Take a look at the entertainment programme and and the various activities like ValKids.
Discover this dedicated brochure to families.
Download the Val d’Isère app. You’ll have all the available entertainment and activities in your pocket ! And don’t forget that for all lift passes valid for more than two days, you get one entry to the swimming pool in the Centre Aquasportif.
Away from the ski slopes you can, for example, play a game of squash at the Centre Aquasportif. You can test your skills on the ice-driving circuit, relax in a spa, go to the cinema, or enjoy apres-ski in numerous bars.
Check out all the available activities.
You can try other activities such as snowshoeing, cross-country skiing or dog-sledding.
You can find out here about all wellness activities. Take a look also at the pedestrian trail map which offers numerous itineraries.
Numerous bars and restaurants that suit all tastes will welcome you with open arms.
Check out the list of all the bars and clubs.
Each Tuesday at 6pm during the French school Christmas and winter holidays ski instructors descend the Face de Bellevarde. It’s a splendid spectacle.
You’ll find the programme of entertainments on VALSCOPE (available in shops, at the Tourist Office) and on the entertainments page.
Think about downloading the Val d’Isère app. You’ll then have all the entertainments ans activities on your mobile.
On this page you’ll find all the Val d’Isère restaurants. Use the filter to go to the ‘Specialités Savoyardes’ and choose the establishment of your choice.
The resort is the bearer of the coveted Family Plus label for providing the best family facilities.
Check out the list of establishments best suited to families.
A number of zones are dedicated to beginners.
Three lifts are free of charge on the front de neige at La Daille. The novice ski area on Solaise has a 37€ per day lift pass.
You’ll find all the information about general conditions on the lift pass section of the sales website and here is the address for refunds.
Buses run regularly (the main Train Rouge every five minutes during the day).
For the others services, it depends on the time of day and the timetable.
Check out the details on this page or download the app to see the bus arrivals in real time.
At the Tourist Office (info@valdisere.com / +33 4 79 06 06 60), open every days from 8.30am to 7.30pm, located at the center of the village.
Listen also to Radio Val d’Isère, or check out the piste openings page.
You’ll find also some informations on :
– The weekly newspaper “Val’scope”, available on multiple stores.
– The mobile website valdisere.com
– The Val d’Isère mobile app
– The local radio “Radio Val d’Isère” (www.radiovaldisere.com) where you can hear all live informations (weather forecast, pistes, road conditions…).
Sometimes roads are closed for safety reasons. For example, when there is avalanche danger.
Such information is given out at the Tourist Office, on local radio, on the website, or on electronic signs in the resort. Don’t go down these roads – make a detour. When this happens, the best thing to do is stay inside your accommodation until further notice.
Take a stroll around the village and you’ll find lots of suitable shops. You can also find printed Val d’isere merchandise at the Tourist Office.
You can find what you need for children at Val Baby and Les Petits Voyageurs. You’ll find details of suitable shops for families in this brochure.
At the Tourist Office, you can access a terminal to book your bus tickets.
You can also book your train tickets on the SNCF website. Also you can buy tickets direct from the bus driver (but seats are not guaranteed. On some services, seats need to be reserved 48hrs in advance).
Therefore, we advise you to book your transport as soon as possible. Check out our transport page to find out all the possibilities.
There’s a left luggage office beside the bus station in Le Garage brasserie. You can leave your bags here and even take a shower.
The col de l’Iseran is closed from the beginning of November until the month of June (dates depend on the state of the road).
See the live info on state of the roads.