What's the best time to come in winter?

The resort is open from early December to early May. The beginning of the season offers a chance to ski at lower prices with our special ‘First Tracks’ lift pass and accommodation deals available for the resort opening. In December, the resort hosts the Première Neige Criterium which brings the world’s best skiers together in Val d’Isère. This is also the month when Val d’Isère bursts into life with all sorts of enchanting activities and entertainment to spread the Magic of Christmas among children and adults alike. In January, you can take advantage of the resort’s ideal snow conditions, as well as our Classicaval music festival. There’s no chance of getting bored in Val d’Isère during our February programme which includes the ‘Avaline TraX’ ski-touring race, the cross-country ski race, activities like Airboarding, Yoonering and Snake Sledding, the Snowpark Contest and a torchlight descent with fireworks. During school term time, in March for instance, the slopes and the village are much quieter. This is also the month of the Val d’Isère Carnival and the second part of our classical music festival, Classicaval. The month of April brings longer, sunnier days, which makes it the ideal time to explore the slopes on touring skis and make the most of the resort’s sunny terraces. La Scara, a world-class race that attracts the best skiers in the 12-15 years category is another good reason to come in April, as is the Val d’Isère International Adventure & Discovery Film Festival .

How can I find a place to stay?

Check out our accommodation of all types – hotels, apartments, chalets, etc. – on the accommodation page, where you’ll also find our special offers for holidays at lower prices. The booking centre, ‘Val d’Isère Réservation’ is at your disposal to help with any accommodation rentals and bookings of hotel rooms, apartments and chalets in Val d’Isère.

How can I get to Val d’Isère?

Val d’Isère can be reached by car, train or plane. You’ll find full details on the resort access page.

Which airport or station should I use to come to Val d'Isère?

The nearest airports are Chambéry (2 hours by car) and Grenoble (also 2 hours) with onward travel available at weekends only. The best airports for onward connections are Lyon and Geneva (both a 3-hour drive away). The nearest train station is in the town of Bourg Saint Maurice (40 minutes).

How do I get from the airport or station to Val d’Isère?

You can take a train or taxi from the airport to Bourg Saint Maurice station. From there, you can then catch a bus (operated by Altibus or Ben’s Bus) or take a taxi to Val d’Isère.

Where in the village or station do I arrive if I come by public transport?

There are 2 bus stops/drop-off points: One is in the Daille sector, the other at the bus station right in the village centre. You can then use the free shuttle services that run between all hamlets of the resort.

Is the Iseran pass open? What are the road conditions at the moment?

The Iseran pass is generally closed from the beginning of November until June (the exact dates depend on the state of the roads). For up-to-date information on road conditions, check the real-time info section of the road conditions page.

How should I equip my car if I come in winter?

It is compulsory to fit your car with special equipment to travel to Val d’Isère in winter. You have the choice between: Snow tyres. Carry snow chains as well, to be prepared in the event of extreme conditions. Snow chains fitted to at least two drive wheels. Snow socks fitted to at least two drive wheels. In extreme conditions, however, this back-up solution is under no circumstances a substitute for traditional snow chains. Read our recommendations about preparing for your trip.

Where can I park? How much does it cost? How do I reserve a parking space?

You’ll find plenty of outdoor and indoor car parks in Val d’Isère. You can book a parking space ahead of your arrival on the Val d’Isère car parks website. In the village you’ll find blue zones where you are allowed to park for brief periods.

What can I do ahead of my winter break to make life easier when I arrive?

Once you’ve booked your accommodation and parking space, you can also reserve beforehand: Lift passes, Ski rentals, Skiing lessons, Other activities. You can also book a table at one of our many restaurants.

Where are the summer and winter camper van service areas?

In winter, you are not allowed to sleep in your camper van in Val d’Isère. In summer, the ‘Les Richardes’ campsite and the Crêt camper van area are at your disposal.

How can I properly prepare for my arrival as a seasonal worker in Val d’Isère?

Discover the association Vie Val Dis which strives to improve the living conditions of people working in Val d’Isère. Its members benefit from a number of advantages (services/sustenance/culture and leisure activities). You’ll find plenty of tips on the website to help you plan ahead before you arrive. For any questions about accommodation, we recommend you contact your employer directly. If you have a vehicle, don’t forget to book your parking space for the winter season by clicking here. In the off-peak and summer seasons, parking is free. The Facebook page, Seasonal staff at Val d’Isère allows you to interact with other seasonal workers throughout your stay. Welcome, we wish you a fabulous season” 🙂

What can we do as a family in winter?

Your only watchword is ENJOY! Ice skating, sledging, treetop adventure trail, visits to the farm, a stroll in the lost village and much more. Just take your pick! Check out all the winter activities available in Val d’Isère. We also have facilities specially for the children, like Valkids, a playground where they’ll learn about ski area occupations, a sledging slope and a fun slope where they’ll enjoy the thrill of their first descents. Don’t forget to check the entertainment programme to find out what’s on during your stay. Last but not least, don’t hesitate to browse through this brochure, the best guide to your family holiday.

What can we do as a family in summer?

In July and August, Val d’Isère offers a whole host of activities and entertainment that will keep the whole family happy! The resort may be a popular playground for our favourite athletes, but that doesn’t mean it isn’t perfect for a family holiday you’ll never forget. Check out all the summer activities you can enjoy in Val d’Isère. Between the sports park offering various pursuits, play areas galore and all the walking and cycling routes where you can even top up your tan, you’ll find plenty to keep you occupied! Remember to check the entertainment programme to find out what’s on during your stay. To find out more, don’t hesitate to read this blog article, the best guide to your family holiday.

I'm not a skier, what else can I do?

Other than downhill skiing, you’ll find a wide range of winter activities in Val d’Isère, including some highly original pursuits like ice floating, dog sledding, fatbiking, moonbiking, cross-country skiing, snowshoeing and more, as well as a wide choice of summer activities such as hiking in the beautiful Vanoise national park, hurtling down the slopes of our bike park or even paragliding over the village. Alternatively, you can unwind at a spa, try indoor activities at the sports & pool complex or go to the cinema. Check out all the feel-good and discovery activities available in Val d’Isère. You’ll also find a trail map with lots of suggestions for walks.

I'm a beginner, where should I go to ski? Are there specific slopes for novices?

A number of areas are set aside for beginners. There are 3 free lifts at the foot of the slopes in the Daille sector, and easy, gentle descents on the Verte slopes and in the Bellevarde, Madeleine and Solaise sectors.

Which ski lifts are free?

The free lifts can be found at the foot of the slopes (Savonette ski tow and Village chairlift) and in the Daille sector (Lanches ski tow).

Where can we find a picnic room?

There’s one up the mountain, at the top of the Solaise gondola lift (with free wifi) and another at the bottom of the Daille gondola lift.

What skiing activities are available for people with disabilities?

Full details of the parasports available can be found on this page.

Where do we go to party?

There are plenty of bars and restaurants, each with its own atmosphere. Among the variety of indoor and outdoor venues, you’ll find something to suit every taste. See the full list of our bars and clubs. The entire village of Val d’Isère does everything possible to welcome holidaymakers in irreproachable conditions of hygiene.

On which day of the week does the torchlight descent take place?

The instructors ski down the Face de Bellevarde slope at around 6pm every Tuesday during the French Christmas and winter school holidays.

Is there a sledging slope?

Our sledging slope is just to the left of the free Savonette ski tow, at the foot of the ski slopes.

Where can I go for a typical Savoie meal?

On this page you’ll find a full list of restaurants in Val d’Isère. Use the filters to select the ‘Savoie specialities’ category, then take your pick!

The ski slopes are closed today. Am I entitled to a refund on my lift pass?

You’ll find full details of our general terms and conditions on the online ski pass sales website. For any further information, please contact the customer service department of Val d’Isère Téléphériques on +33 4 79 06 00 35 or send an email to stvi@compagniedesalpes.fr.

How regular are the free shuttle buses? How long will I have to wait?

The free shuttles run at frequent intervals, depending on the route and time of day (every 5 minutes for the train rouge daytime service). Check full details on this page or download the app to track bus arrivals in real time.

Where can we find public toilets in the village? Do they have disabled access?

Public toilets are available at the Tourist Office, below the ESF ski school (with disabled access) and below the Sun Bar (Olympique sector).

Where can I find information about the daily weather conditions, snow cover and slope closures?

Check weather information on this page. You’ll also find the page indicating which slopes and lifts are open. Download the Val d’Isère mobile app for information about the weather, slope and lift status, waiting times at lifts, shuttle monitoring, etc. Our local radio station, Radio Val d’Isère (tune in on FM 96.1 or via www.radiovaldisere.com) also provides essential information such as weather forecasts, ski info, road conditions and so on. Non-stop morning and afternoon broadcasts.

Roads in the resort are closed to pedestrians and/or vehicles. Why? What should I do when this happens?

The roads are sometimes closed for safety reasons, such as an avalanche risk for example. The information is made available at the Tourist Office, via the local radio station (available on FM 96.1 or on www.radiovaldisere.com), on the website and in the resort via the digital information panels. During such incidents, do not attempt to use these roads. Exercise caution by staying at home until further notice.

Where can I charge my electric car?

The locations of e-vehicle charging terminals are indicated on this page.

Where can I buy souvenirs and items with Val d'Isère written on them?

As you walk around the village, you’ll see Val d’Isère products in many of the shops. You’ll also find items with the Val d’Isère stamp on sale at the Tourist Office and in our online shop.

Where can I find a pushchair or other childcare equipment?

Childcare items can be provided by our partners which you’ll find on this page. Establishments with the ‘Famille Plus’ seal of approval can be found in this brochure.

Enquire at the Tourist Office (info@valdisere.com / +33 4 79 06 06 60) located in the heart of the resort, or go to the village police station.

How do I get Wifi access? Is there a free Wifi service or Wifi hotspot?

Val d’Isère provides you with Wifi access across the ski area and in the village, to make life easy during your stay and offer you the most enjoyable experience possible. Enjoy unlimited access for 7 days without ever being disconnected! Locate the multiple Wifi points on this page.

Where can I buy my bus or train ticket?

You can go to the Tourist Office where you’ll find a bus ticket machine, or purchase your ticket from the driver, but there’s no guarantee you’ll get a seat. (On some routes, you must book a seat at least 48 hours in advance.) For train tickets, the only solution is to purchase them on the SNCF website. We therefore recommend you book your travel as early as possible. Check our transport page to find all your travel solutions.

Where can I leave my luggage while waiting for the bus?

There’s a concierge service next to the bus station inside the restaurant Le Garage. You can leave your bags there and even take a shower. You’ll also find lockers at your disposal for small items of luggage, in the bus station waiting room.

What are the current road conditions?

Find full details of real-time road conditions on this page.

©Bunch of friends, buddies, couples on the Val d'Isère snow front in winter|Anna Ivanova

FAQ

Here we answer all your most frequently asked questions, before, during and after your stay 🙂

Preparing for your holiday

What's the best time to come in winter?
The resort is open from early December to early May.
The beginning of the season offers a chance to ski at lower prices with our special ‘First Tracks’ lift pass and accommodation deals available for the resort opening.
In December, the resort hosts the Première Neige Criterium which brings the world’s best skiers together in Val d’Isère. This is also the month when Val d’Isère bursts into life with all sorts of enchanting activities and entertainment to spread the Magic of Christmas among children and adults alike.
In January, you can take advantage of the resort’s ideal snow conditions, as well as our Classicaval music festival.
There’s no chance of getting bored in Val d’Isère during our February programme which includes the ‘Avaline TraX’ ski-touring race, the cross-country ski race, activities like Airboarding, Yoonering and Snake Sledding, the Snowpark Contest and a torchlight descent with fireworks.
During school term time, in March for instance, the slopes and the village are much quieter. This is also the month of the Val d’Isère Carnival and the second part of our classical music festival, Classicaval.
The month of April brings longer, sunnier days, which makes it the ideal time to explore the slopes on touring skis and make the most of the resort’s sunny terraces. La Scara, a world-class race that attracts the best skiers in the 12-15 years category is another good reason to come in April, as is the Val d’Isère International Adventure & Discovery Film Festival .
How can I find a place to stay?
Check out our accommodation of all types – hotels, apartments, chalets, etc. – on the accommodation page, where you’ll also find our special offers for holidays at lower prices.
The booking centre, ‘Val d’Isère Réservation’ is at your disposal to help with any accommodation rentals and bookings of hotel rooms, apartments and chalets in Val d’Isère.
How can I get to Val d’Isère?
Val d’Isère can be reached by car, train or plane. You’ll find full details on the resort access page.
Which airport or station should I use to come to Val d'Isère?
The nearest airports are Chambéry (2 hours by car) and Grenoble (also 2 hours) with onward travel available at weekends only.
The best airports for onward connections are Lyon and Geneva (both a 3-hour drive away).
The nearest train station is in the town of Bourg Saint Maurice (40 minutes).
How do I get from the airport or station to Val d’Isère?
You can take a train or taxi from the airport to Bourg Saint Maurice station.
From there, you can then catch a bus (operated by Altibus or Ben’s Bus) or take a taxi to Val d’Isère.
Where in the village or station do I arrive if I come by public transport?
There are 2 bus stops/drop-off points:
One is in the Daille sector, the other at the bus station right in the village centre. You can then use the free shuttle services that run between all hamlets of the resort.
Is the Iseran pass open? What are the road conditions at the moment?
The Iseran pass is generally closed from the beginning of November until June (the exact dates depend on the state of the roads).
For up-to-date information on road conditions, check the real-time info section of the road conditions page.
How should I equip my car if I come in winter?
It is compulsory to fit your car with special equipment to travel to Val d’Isère in winter. You have the choice between:
- Snow tyres. Carry snow chains as well, to be prepared in the event of extreme conditions.
- Snow chains fitted to at least two drive wheels.
- Snow socks fitted to at least two drive wheels. In extreme conditions, however, this back-up solution is under no circumstances a substitute for traditional snow chains.
Read our recommendations about preparing for your trip.
Where can I park? How much does it cost? How do I reserve a parking space?
You’ll find plenty of outdoor and indoor car parks in Val d’Isère. You can book a parking space ahead of your arrival on the Val d’Isère car parks website.
In the village you’ll find blue zones where you are allowed to park for brief periods.
What can I do ahead of my winter break to make life easier when I arrive?
Once you’ve booked your accommodation and parking space, you can also reserve beforehand:
- Lift passes,
- Ski rentals,
- Skiing lessons,
- Other activities.
You can also book a table at one of our many restaurants.
Where are the summer and winter camper van service areas?
In winter, you are not allowed to sleep in your camper van in Val d’Isère.
In summer, the ‘Les Richardes’ campsite and the Crêt camper van area are at your disposal.
How can I properly prepare for my arrival as a seasonal worker in Val d’Isère?
Discover the association Vie Val Dis which strives to improve the living conditions of people working in Val d’Isère. Its members benefit from a number of advantages (services/sustenance/culture and leisure activities). You’ll find plenty of tips on the website to help you plan ahead before you arrive.
For any questions about accommodation, we recommend you contact your employer directly.
If you have a vehicle, don’t forget to book your parking space for the winter season by clicking here. In the off-peak and summer seasons, parking is free.
The Facebook page, Seasonal staff at Val d’Isère allows you to interact with other seasonal workers throughout your stay.
Welcome, we wish you a fabulous season” 🙂

During your stay

What can we do as a family in winter?
Your only watchword is ENJOY! Ice skating, sledging, treetop adventure trail, visits to the farm, a stroll in the lost village and much more. Just take your pick!
Check out all the winter activities available in Val d’Isère.
We also have facilities specially for the children, like Valkids, a playground where they’ll learn about ski area occupations, a sledging slope and a fun slope where they’ll enjoy the thrill of their first descents.
Don’t forget to check the entertainment programme to find out what’s on during your stay.
Last but not least, don’t hesitate to browse through this brochure, the best guide to your family holiday.
What can we do as a family in summer?
In July and August, Val d’Isère offers a whole host of activities and entertainment that will keep the whole family happy! The resort may be a popular playground for our favourite athletes, but that doesn’t mean it isn’t perfect for a family holiday you’ll never forget. Check out all the summer activities you can enjoy in Val d’Isère.
Between the sports park offering various pursuits, play areas galore and all the walking and cycling routes where you can even top up your tan, you’ll find plenty to keep you occupied!
Remember to check the entertainment programme to find out what’s on during your stay.
To find out more, don’t hesitate to read this blog article, the best guide to your family holiday.
I'm not a skier, what else can I do?
Other than downhill skiing, you’ll find a wide range of winter activities in Val d’Isère, including some highly original pursuits like ice floating, dog sledding, fatbiking, moonbiking, cross-country skiing, snowshoeing and more, as well as a wide choice of summer activities such as hiking in the beautiful Vanoise national park, hurtling down the slopes of our bike park or even paragliding over the village.
Alternatively, you can unwind at a spa, try indoor activities at the sports & pool complex or go to the cinema. Check out all the feel-good and discovery activities available in Val d’Isère. You’ll also find a trail map with lots of suggestions for walks.
I'm a beginner, where should I go to ski? Are there specific slopes for novices?
A number of areas are set aside for beginners. There are 3 free lifts at the foot of the slopes in the Daille sector, and easy, gentle descents on the Verte slopes and in the Bellevarde, Madeleine and Solaise sectors.
Which ski lifts are free?
The free lifts can be found at the foot of the slopes (Savonette ski tow and Village chairlift) and in the Daille sector (Lanches ski tow).
Where can we find a picnic room?
There’s one up the mountain, at the top of the Solaise gondola lift (with free wifi) and another at the bottom of the Daille gondola lift.
What skiing activities are available for people with disabilities?
Full details of the parasports available can be found on this page.
Where do we go to party?
There are plenty of bars and restaurants, each with its own atmosphere. Among the variety of indoor and outdoor venues, you’ll find something to suit every taste.
See the full list of our bars and clubs.
The entire village of Val d’Isère does everything possible to welcome holidaymakers in irreproachable conditions of hygiene.
On which day of the week does the torchlight descent take place?
The instructors ski down the Face de Bellevarde slope at around 6pm every Tuesday during the French Christmas and winter school holidays.
Is there a sledging slope?
Our sledging slope is just to the left of the free Savonette ski tow, at the foot of the ski slopes.
Where can I go for a typical Savoie meal?
On this page you’ll find a full list of restaurants in Val d’Isère. Use the filters to select the ‘Savoie specialities’ category, then take your pick!
The ski slopes are closed today. Am I entitled to a refund on my lift pass?
You’ll find full details of our general terms and conditions on the online ski pass sales website.
For any further information, please contact the customer service department of Val d’Isère Téléphériques on +33 4 79 06 00 35 or send an email to stvi@compagniedesalpes.fr.
How regular are the free shuttle buses? How long will I have to wait?
The free shuttles run at frequent intervals, depending on the route and time of day (every 5 minutes for the train rouge daytime service). Check full details on this page or download the app to track bus arrivals in real time.
Where can we find public toilets in the village? Do they have disabled access?
Public toilets are available at the Tourist Office, below the ESF ski school (with disabled access) and below the Sun Bar (Olympique sector).
Where can I find information about the daily weather conditions, snow cover and slope closures?
Check weather information on this page. You’ll also find the page indicating which slopes and lifts are open.
Download the Val d’Isère mobile app for information about the weather, slope and lift status, waiting times at lifts, shuttle monitoring, etc.
Our local radio station, Radio Val d’Isère (tune in on FM 96.1 or via www.radiovaldisere.com) also provides essential information such as weather forecasts, ski info, road conditions and so on. Non-stop morning and afternoon broadcasts.
Roads in the resort are closed to pedestrians and/or vehicles. Why? What should I do when this happens?
The roads are sometimes closed for safety reasons, such as an avalanche risk for example. The information is made available at the Tourist Office, via the local radio station (available on FM 96.1 or on www.radiovaldisere.com), on the website and in the resort via the digital information panels.
During such incidents, do not attempt to use these roads. Exercise caution by staying at home until further notice.
Where can I charge my electric car?
The locations of e-vehicle charging terminals are indicated on this page.
Where can I buy souvenirs and items with Val d'Isère written on them?
As you walk around the village, you’ll see Val d’Isère products in many of the shops.
You’ll also find items with the Val d’Isère stamp on sale at the Tourist Office and in our online shop.
Where can I find a pushchair or other childcare equipment?
Childcare items can be provided by our partners which you’ll find on this page.
Establishments with the ‘Famille Plus’ seal of approval can be found in this brochure.
Lost property
Enquire at the Tourist Office (info@valdisere.com / +33 4 79 06 06 60) located in the heart of the resort, or go to the village police station.
How do I get Wifi access? Is there a free Wifi service or Wifi hotspot?
Val d’Isère provides you with Wifi access across the ski area and in the village, to make life easy during your stay and offer you the most enjoyable experience possible.
Enjoy unlimited access for 7 days without ever being disconnected!
Locate the multiple Wifi points on this page.

Departure / After my holiday

Where can I buy my bus or train ticket?
You can go to the Tourist Office where you’ll find a bus ticket machine, or purchase your ticket from the driver, but there’s no guarantee you’ll get a seat. (On some routes, you must book a seat at least 48 hours in advance.)
For train tickets, the only solution is to purchase them on the SNCF website.
We therefore recommend you book your travel as early as possible. Check our transport page to find all your travel solutions.
Where can I leave my luggage while waiting for the bus?
There’s a concierge service next to the bus station inside the restaurant Le Garage. You can leave your bags there and even take a shower.
You’ll also find lockers at your disposal for small items of luggage, in the bus station waiting room.
What are the current road conditions?
Find full details of real-time road conditions on this page.