- When is the best time to come in winter?
The resort is open from early December to early May.
At the beginning of the season, come and ski at affordable prices thanks to the early bird special offers (first track/second track) on ski passes and accommodation to mark the opening of the resort.
In December, the Critérium de la Première Neige competition sees the best skiers in the world compete at Val d’Isere. It is also the month where the magic of Christmas comes to Val d’Isère with an action-packed week of enchanting entertainment for people of all ages.
In January, enjoy the resort’s perfect snow cover, come to our classical music festival Classicaval, and push your limits on the snow-covered tracks on a Matra e-FatBike for the Matra Snow Cross! A one-of-a-kind competition open to everyone, whether you’re a beginner, more experienced rider, avid sports fanatic or utterly passionate about this sport.
There’s no chance of boredom in February in Val d’Isère with our programme of events, including the ‘Avaline TraX’ ski touring race, cross-country skiing race, Airboard race, Yooner race, Snake Gliss Snowpark Contest, torchlit descent and fireworks’ display.
Outside the school holidays in March for example, you can enjoy the quieter period of the year at the resort and in the village. This is also the month of the Val d’Isère Carnival and the second opus of our classical music festival, Classicaval.
The longer and sunnier days in April are ideal for a ski-touring exploration of the resort and to enjoy the sun at the various outdoor terrace areas at the resort. La Scara, an international race for the best young skiers from 12 to 15 years old and the Val d’Isère International Aventure and Discovery Film Festival are also held in April.
- How can I find a place to stay?
Browse all the accommodation by type on the accommodation page: hotels, apartment buildings, chalets, etc. You’ll also find special offers with special prices for your stay here.
The ‘Val d’Isere Reservation’ booking platform is available for any rental or booking for a hotel room, apartment or chalet in Val d’Isere.
- How do I get to Val d'Isère?
You can get to Val d’Isère by car, train or plane. All the details are on the ‘getting to the resort’ page.
- Which airport or train station should I choose to come to Val d'Isere?
The closest airports are Chambery (2-hour drive) and Grenoble (2-hour drive) with transfers only available at the weekend.
There are more regular flights to Lyon (3-hour drive) and Geneva (3-hour drive) airports.
The closest train station is in Bourg Saint Maurice (40 min away).
- How can I get to Val d'Isère from the airport or train station?
- Where in the village/resort will I arrive at when I use public transport to get there?
There are 2 bus stops/drop off points:
One at La Daille and the other at the bus station in the center of the village. Then you can use the free shuttle services to get to all the hamlets of the resort.
- Is the Col de l'Iseran open? What are the road conditions like at the moment?
The Col de l’Iseran usually closes from the beginning of November until June (dates depend on the condition of the roads).
To find out about the conditions of the roads, check out the live info on the roads condition page.
- What special equipment do I need for my car in winter?
You will need some special equipment if you’re coming to Val d’Isere in winter. You can choose between:
- Snow tyres. Make sure you’ve also got snow chains in extreme weather conditions.
- Snow chains to equip at leave two drive wheels.
- Snow socks to equip at leave two drive wheels. This alternative equipment should never be used to replace traditional snow chains in extreme weather conditions.
Read all our recommendations for planning your trip.
- Where can I park? How much does it cost? How can I reserve parking?
There are plenty of outdoor and indoor car parks in Val d’Isere. You can book your parking space before arriving on the website parking in Val d’Isere.
There are blue zones available for temporary parking in the village.
- What can I do prior to my trip to make life easier for myself when I get there in winter?
After booking your accommodation and parking, you can also reserve the following prior to arrival:
You can also book a table in one of our many restaurants.
- Where are the camper van parking areas? Summer? Winter?
It is not possible to sleep in your camper van in Val d’Isère in winter.
In summer, you can stay at the ‘Les Richardes’ campsite and at the Crêt parking area.
- What is there to do as a family in winter?
There’s only one thing to do, have fun! Ice skating, sledging, treetop adventure trails, visits to the farm, wandering aimlessly around the village… The choice is yours! Browse all the winter activities available to you in Val d’Isère.
There are also special areas for the children such as Valkids, a play area where they can learn all about the various professions of the ski area, a sledging run and a fun slope to get them out on their skis for the first time.
Remember to check out the program of events and entertainment during your stay.
Finally, don’t hesitate to browse through this brochure for all the information you’ll need for your family holiday.
- What is there to do as a family in summer?
In July and August, there is a wide range of activities and entertainment for the whole family in Val d’Isere! This much sought-after playground for great sportsmen and women is also a fabulous destination for a family holiday that you’re not going to forget in a hurry.
Discover all the summer activities you can do in Val d’Isère
From the range of sports on offer at the sports area in the village, the many play areas, walks and bike rides to get a nice sun tan while you explore the area. You’ll be spoilt for choice!
Remember to check out the programme of events and entertainment for your stay.
Finally, don’t hesitate to read this blog article for all the information you’ll need for your family holiday.
- I'm not a skier, what can I do?
There is a wide range of winter activities on offer in Val d’Isere besides skiing, some of them rather original activities such as ice floating, dog sledding, fatbike, moonbike, cross-country skiing, snowshoeing etc. There’s also a wide range of activities on offer in summer such as hiking around the magnificent Vanoise National Park, riding the tracks at the bike park or gliding up over the village on a paraglider.
You might prefer to relax at a spa, try out some of the indoor activities at the Centre Aquasportif or go to the cinema. Here are all the wellness and relaxation activities on offer in Val d’Isère.
There’s also a walker’s map that details all the walks and hikes available in the area.
- I'm a beginner, where can I ski? Are there any specific slopes?
There are several spaces suitable for beginners: at the foot of the slopes and La Daille, 3 ski lifts are free-of-charge and you can also try out the slopes at La Verte, and in the Bellevarde, Madeleine and Solaise sectors.
- Which ski lifts are free?
They are at the foot of the slopes: the Savonette ski tow and the village chairlift. At La Daille: Les Lanches ski tow.
- Where can I find a picnic room?
There is a picnic room up in the mountains at the arrival station of the Solaise gondola lift (with free WiFi) and one at the departure station of the Daille gondola lift.
- Are there skiing activities for people with reduced mobility?
Find all the information about parasports on this page.
- Where can we go to party?
There are countless bars and restaurants with different atmospheres. Indoors or outdoors, there’s something for everyone.
Here is the list of all the bars and clubs.
The whole of the village of Val d’Isère strives to ensure that holidaymakers can expect outstanding conditions with regards health and safety and cleanliness.
- When is the torchlit descent?
The instructors will organise a descent at Bellevarde every Tuesday during the French Christmas and winter school holidays at around 6pm.
- Is there a sledging run?
Our sledging run is to the left of the Savonette free ski tow, at the foot of the slopes.
- I would like to try some Savoyard specialities, where can I go?
On this page, you’ll find all the restaurants in Val d’Isère. In the results filters, you’ll find the category ‘Savoyard specialities’, select this and then choose from the list.
- The ski resort is closed today, how can I get a refund for my ski pass?
You’ll find all the relevant information in the general terms and conditions of sale on the online sales site for ski passes.
If you require any further information, please contact the Val d’Isere ski lifts customer services on +33 (0)4 79 06 00 35 or email them on firstname.lastname@example.org.
- How often does the free shuttle service operate, how long do I need to wait?
There is a regular free shuttle service (every 5 minutes for the red train throughout the day). It depends on the route and the time. You’ll find all the details on this page or you can download the application for real time information about shuttle services.
- Where are the public toilets? Disabled access? in the village?
There are public toilets at the Tourist Office, under the ESF, under the Sun Bar (Olympique). There are disabled public toilets public under the ESF.
- Where can I find daily updates for the weather conditions, snow cover and opening times for the slopes?
Find all the weather information on this page, and information about snow cover here. You can also check out the page with information about the slopes and ski lifts opening schedules.
Download the Val d’Isère mobile application for information about the weather, slopes and ski lifts opening schedules, waiting time at the ski lifts, live location of shuttle services, etc.
Our local radio station ‘Radio Val d’Isère’ (FM 96.1 or on www.radiovaldisere.com) will also provide essential information such as weather reports, ski info, conditions of the roads, etc. Every morning and afternoon.
- The roads in the ski resort are closed to pedestrians and/or vehicles, why is that? What should I do in this case?
Sometimes the roads are closed for safety reasons, in the event of a risk of avalanche for example. This information is available at the Tourist Office, on the local radio station (FM 96.1 or on www.radiovaldisere.com), on the website or on the illuminated signs dotted around the resort.
Do not use these roads. The best thing is to stay inside your accommodation until you are informed that there is no longer a risk.
- Where can I charge an electric car?
Find information about electric vehicle charging stations on this page.
- Where can I buy souvenirs, objects with 'Val d'Isère' on them?
As you walk around the village, you’ll see that there are Val d’Isère products available in a lot of shops there.
There are also Val d’Isère products available to purchase at the Tourist Office and from our online shop.
- I would like to find a pushchair or other baby equipment, where can I go?
You’ll find baby equipment from our partners on this page.
There is a list of establishments bearing the French ‘Famille Plus’ label in this brochure.
- Lost and found
Go to the Tourist Office (email@example.com / +33 (0)4 79 06 06 60), at the center of the resort or go to the police station in the village.
- How can I access the WiFi? Free WiFi? Hotspots?
Val d’Isère provides a free WiFi connection at the ski area and in the village to make your stay here easier, and to ensure your experience is as pleasant as possible.
Enjoy an unlimited 7-day WiFi connection, non-stop!
Find out where the WiFi hot spots are on this page.
- Where can I go to book my bus or train ticket?
Stop by the Tourist Office and use one of the machines to book your bus tickets. You can also purchase tickets directly from the bus driver, but you are not guaranteed a seat (some bus journeys need to be booked more than 48 hrs in advance).
Book train tickets from the SNCF website only.
We recommend booking transport as early as possible. Check out our transport page for all transport solutions.
- Where can I leave my luggage while I'm waiting for my bus?
There is a locker room available next to the bus station at Le Garage. You can leave your luggage there and even have a shower.
There are also lockers available for small bags at the bus station.
- What are the road conditions like at the moment?
Find all the information about the conditions of the roads in real time on this page.