Val d'Isère Tourist Office in summerVal d'Isère Tourist Office in summer
©Val d'Isère Tourist Office in summer|Val d'Isère Tourisme

Our quality commitments

Val d’Isère Tourist Office is engaged in a quality assurance approach, to respond ever better to your needs and ensure that you enjoy your visit under the best conditions.

Category I classification

This classification is granted in recognition of outstanding hospitality and service.

It requires the Tourist Office to meet criteria concerning:

  • Its municipal, professional and client relationships; and
  • Its administrative structure – to ensure regulatory compliance and the capacity to respond fully and professionally to the needs of our clients.

 

The Category I classification allows the village of Val d’Isère to maintain its classification as a “Station classée de tourisme”.

Destination d'Excellence labelDestination d'Excellence label
©Destination d'Excellence label

Destination d'Excellence

The label “Quality Tourism” was replaced IN 2024 by the label ‘Destination Excellence’. The Tourist Office is now subject to reinforced quality criteria as well as new criteria concerning:

  • Accessibility; and
  • Eco-responsibility in its internal administration and approach to client services.

Quality Tourism

The label “Quality Tourism” was first obtained by the Val d’Isère Tourist Office in 2017 and then again in 2022, with a score of 95%.

It required the Tourist Office to satisfy criteria concerning:

  • Client reception, both physical and digital;
  • Information management;
  • Client feedback; and
  • Continuous improvement.

Organising my stay in Val d'Isère

Val d’Isère is committed to retaining its authentic, pioneering spirit and giving you the true mountain experience.