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April 2021
April 2021

News on 01/04/2021:

New measures to curb the epidemic are in force throughout metropolitan France.
The travel certificate is mandatory for trips beyond 10 km from home and for all trips between 7pm and 6am throughout the metropolitan area.
Within 10 km of the home, the certificate is not required from 6 a.m. to 7 p.m., but the person must be able to prove his or her home address.

With the ski lifts closed, the ski area is considered as a mountain domain in which everyone evolves at their own risk. With the “Régie des pistes”, the municipality proposes secured and marked areas authorized for the practice of the activities below, every day between 9:00 am and 4:30 pm, until Friday April 16th included.

  • Ski touring, the sectors
  • Cross-country skiing
  • Multi-activity tracks
    Opening and maintenance of these spaces according to weather and safety conditions.
  • Toboggan track

News on 23/02/2021:

Reminder in winter sports stations:

  • Keep safe distances in shuttles and wear a mask inside.
  • Bars, terraces and restaurants: all furniture allowing users to sit or lie down are prohibited (no gathering more than 6 people on the public road).
  • Heli-skiing is prohibited

Covid-19 test information

Pharmacy will be open 7days/7days

2 doctors’surgery are open every day (Cabinet du CentreCabinet Médival)

Two Covid-19 testing centres will be available to test the population and thus better control the spread of the virus locally.

  • The first Covid centre is located near the Médival office, reserved for people presenting symptoms or contact cases.
  • A second centre is intended for people without symptoms wishing to be screened, located in rue Noël Machet and managed by the Solaise pharmacy team (antigenic test). Make an appointment directly at the pharmacy, with your carte vitale for 100% care. Results communicated within the day.Orientation testAsymptomatic detectionDoctor visit


Update from 28/01/2021

Health measures recommended by the Regional Health Agency:

  • Systematic and constant wearing, including outside, of a surgical mask, covering the nose, mouth and chin.
  • Distance greater than 2 meters if no mask is worn.
  • Frequent hand hygiene by washing or failing, application of hydroalcoholic gel.
  • Increased distancing for smokers.

Update from 26/11/2020

Following the Prime Minister’s speech on 26/11,

The ski lifts will be closed for the Christmas holidays and until further notice, but our charming village is waiting for you! To all lovers of the mountains in winter who are longing for rejuvenation and big open spaces, come and enjoy a large bowl of fresh air in Val d’Isère.


Update from 24/11/2020

Faced with the health situation in France, and following the President of the Republic’s address, the forecasts for Val d’Isère’s opening will be specified in the coming days.


Health & safety measures for Covid-19

The whole village of Val d’Isère is now geared towards providing the most secure health and safety condition for holidaymakers.

This winter, Val d’Isère is striving to offer optimum health and hygien conditions for its visitors and staff. We have implemented strict hygien and cleaning protocols, and are doing everything we can do to ensure that all national guideline are adhered to in public spaces : social distancing, markers on the floor, plexiglass screen, and hand sanitiser dispansers have been provided. Face mask must be worn by everyone aged 11 and over in the shuttle buses, hire shops and all of the resort’s public spaces. The most frequently touched public surfaces, as well as any shared spaces in accomodations and shops, are regularly disinfected.

Since August 2020 Val d’Isère Tourisme and its offshoots  (Tourist Office, the Aqua-Sports Leisure Centre and the Congress Centre) have been  awarded  an AFNOR certificate for its anti-covid safety measures. Val d’Isère Tourism prioritises the health and wellbeing of its staff and clients.  Additional facilities (children village and the skating rink) will be checked from December 2020 for this certification.

For the ski area, the summer provided the perfect opportunity to test safety measures put in place by the lift company across the ski area.  Val d’Isère can now attest that, thanks to this test on the summer skiing on the Pisaillas glacier, the whole ski area this winter will remain fully operational, with no decrease in capacity on the slopes.  At the same time, all the necessary safety measures and social distancing linked to Covid-19  (mandatory masks in lift queues and on lifts, and anti-bacterial gel) will be applied.


On the slopes

  • Ski lift are temporarily closed

In the Resort

  • Tourist Office

(updated on 29/01/2021)


♥  Wearing a mask is mandatory

♥  Health and safety measure posters






♥  Marked one-way system inside the Tourist Office





♥  Social distancing of one metre indicated with ground markers



♥  Anti-bacterial gel available at the entrance

♥  Plexiglass protection windows between the customers and the reception team

♥  Instruction to take a brochure that you have handled,  or download the flash code to view online

♥  Disinfectant spray and hand towels available for cleaning the equipment used in the children’s corner

♥  Some documents from the reception area have been removed. Flash codes installed to be able to access documents on your mobile.


  • Aquasports Leisure complex

(updated on 29/01/2021)


♥ Aquaposrtive center is temporarily closed.  Pure Altitude is open for well-being care

♥ Direction of traffic for entering and leaving as well as a marking on the ground to access the complexes




  • Transport

(updated on 29/01/2021)



♥  Wearing a mask at bus stops and on the buses is mandatory



  • Restaurants, bars, après-ski

(updated on 29/01/2021)


♥  Take-away and click & collect services available from restaurants and bars




  • Accommodation

(updated on 29/01/2021)

Conditions upon arrival :

♥  Wearing of a mask is mandatory in all communal and enclosed areas
More thorough cleaning and disinfecting of the most frequently touched surfaces in the communal areas as well as  inside your accommodation

♥  Commitment to respecting these health and safety measures upon arrival and throughout the stay

♥  Cleaning kits provided for you to use during your visit so that you – and we – can stay safe!

  • Rental shops

(updated on 29/01/2021)

♥  Wearing a mask is mandatory

♥  Disinfection of all rental equipment

♥  Anti-bacterial gel available



  • Ski school

(updated on 29/01/2021)


♥  Mask wearing is mandatory at the start and end of lessons, both for instructors and pupils aged 11 +

♥  Masks are mandatory in buildings for anyone aged 11+




♥  Disinfection of equipment such as bibs and safety gear

♥  Anti-bacterial gel available




Accommodation cancellation conditions

(updated on 29/01/2021)

As part of the Covid-19 health crisis, the cancellation conditions for the Val d’Isère Reservation Center are relaxed for the winter of 2020-2021.

COVID19 = 100% refund guarantee”

More information